Privacy Policy
This website is owned and operated by Romania-based company IcoFX Software.
We take your privacy seriously. We need to keep some of your data in order to run the business. But we take care to keep this information secure and we won't ever sell it to third parties.
We retain all emails sent to us, so that we have a record of our interactions with customers and can provide the best possible support. Our email server is hosted by Google.
License Key database
We may store customer names and emails in our license key database. We retain this information so that we can:
- resend your license key if you lose it
- check your eligibility for upgrades
Analytics
We use Google Analytics cookies to track visits to our website, to help us monitor and improve the website. This only provides us with aggregate data. We cannot identify individuals from this data.
Error Reporting
In the case of a crash you will have the option to send a crash report to us. This is optional and you can view the data that is sent to us before sending it. These crash reports help us to identify and fix bugs in icofx.
Purchases
If you purchase a licence via our website the payment will be processed by our GDPR compliant ecommerce partner 2Checkout. They will pass some of your information on to us, such as your IP address, name, company name, email address and postal address. We retain this information so that we can:
- resend your license key if you lose it
- check your eligibility for upgrades
2Checkout are PCI DSS Level 1 certified. They do not send us your financial details (e.g. your credit card number).
Enquiries
If you have any further questions about privacy, please contact us.